Frequently asked questions
How do I sign in?
Open Account and use email/phone and password or Google. Apple sign-in is available on supported iPhone releases. Never send your password or verification code to support.
How do I change my delivery address?
Select the delivery address at the top of Shop or open Account → Delivery addresses. Search for a place, move the map to the exact entrance and save Home, Office or another label.
How do orders and payment work?
Add products to the native cart, select Checkout, confirm customer and delivery details, and place the order with Cash on Delivery. Product availability and final acceptance are confirmed by DeshiSpicy.
Why did I not receive a notification?
Allow notifications in phone settings, sign in again and open the in-app Notification Center. Order updates remain available in the app even when status-bar delivery is delayed.
How does the AI assistant use attachments?
The signed-in assistant processes only the message, photo, document or voice recording you choose to send. Review product, price and checkout details because AI responses can make mistakes.
How do I delete my account?
While signed in, open Account → Delete account and confirm. You can also use the public account-deletion request page without the app.
Still need help?
DeshiSpicy is based in Phnom Penh, Cambodia. Include your order ID and registered email or phone, but never send a password, private key or one-time verification code. Contact +855 96 722 1807 or one of the two email addresses above.
Contact sales@deshispicy.com